dbaje Privacy Policy

Privacy at a Glance

The cards below summarise the core principles of the dbaje Privacy Policy. Full detail for each principle is provided in the numbered sections that follow.

1. Introduction

This Privacy Policy ("Policy") describes how dbaje ("we", "our", or "us") collects, uses, stores, and protects the personal data of users ("you" or "your") who access or use the dbaje platform located at https://dbaje.pro (the "Platform"). dbaje is committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection principles.

By registering an account, making a deposit, or otherwise using the Platform, you acknowledge that you have read and understood this Policy and that you consent to the collection and use of your personal data as described herein. If you do not agree with this Policy, you must discontinue your use of the Platform.

2. Information We Collect

dbaje collects personal data through three primary channels: information you provide to us directly, information we collect automatically when you use the Platform, and information we receive from third-party service providers where required to deliver our services.

Information You Provide Directly

When you register an account or interact with customer support, we collect the following categories of personal data:

• Full legal name and date of birth (required for age and identity verification).
• Residential address, city, and postcode.
• Mobile phone number registered in your name in Bangladesh.
• Email address used to create and access the account.
• Payment method details, including mobile wallet identifiers (bKash, Nagad, Rocket, Upay) or card details (Visa, Mastercard) as applicable.

Information Collected Automatically

When you access and use the Platform, our systems automatically collect certain technical and behavioural data, including:

• Device information including device type, operating system, and browser version.
• IP address and approximate geolocation derived from it.
• Session data including pages visited, games played, bet history, and time spent on specific areas of the Platform.
• Cookie identifiers and similar tracking technologies as described in Section 6 of this Policy.

Information from Third Parties

In the course of processing payments and verifying player identities, dbaje may receive additional personal data from trusted third-party providers, including payment processors, KYC verification partners, and fraud prevention services. This data is used exclusively for the purposes for which it was originally shared and is handled with the same level of care as data collected directly.

3. How We Use Your Information

dbaje uses the personal data we collect for the following specific purposes:

• Account creation, management, and authentication — to register your account, verify your identity, and allow you to log in securely.
• Payment processing and financial record-keeping — to process your deposits and withdrawals via your selected payment method and maintain transaction records as required.
• KYC compliance and age verification — to fulfil our obligations to verify that all players are aged 21 or above and that account details match the identity provided.
• Customer support — to respond to your enquiries, complaints, and account-related requests in a timely manner.
• Fraud prevention, security monitoring, and anti-money laundering checks — to protect the Platform and its users from fraudulent activity, unauthorised access, and financial crime.
• Responsible gaming monitoring — to identify patterns that may indicate problem gambling behaviour and to facilitate the use of self-exclusion, deposit limits, and cooling-off tools.
• Service improvement and analytics — to understand how users interact with the Platform and to make data-driven improvements to the user experience, game selection, and platform performance.

4. Legal Basis for Processing

dbaje processes your personal data on the following legal bases:

• Contractual necessity — processing required to fulfil our obligations under the Terms and Conditions you agreed to when registering, including account management, payment processing, and game delivery.
• Legitimate interests — processing for fraud prevention, security monitoring, and analytical purposes where our interests do not override your fundamental rights and freedoms.
• Consent — processing for marketing communications, where you have given clear and informed consent that can be withdrawn at any time.
• Legal obligation — processing required to comply with applicable laws and regulatory requirements, including age verification, anti-money laundering obligations, and responses to lawful requests from competent authorities.

5. Sharing Your Information

dbaje does not sell, rent, or trade your personal data to any third party. We share personal data only in the specific circumstances described below and only to the extent necessary to achieve the stated purpose.

Payment and Service Providers

To process deposits and withdrawals, dbaje shares necessary payment-related data with licensed payment processors and mobile financial service providers, including bKash, Nagad, Rocket, Upay, and card networks (Visa, Mastercard). These partners are contractually obligated to handle your data only for the purposes of the transaction and are prohibited from using it for any other purpose.

Identity Verification Partners

To fulfil our KYC obligations, dbaje may share identity-related documentation with third-party verification services. These providers process your data solely for the purpose of verifying your identity and are bound by contractual confidentiality obligations. Verification data is not retained by these providers beyond the period required to complete the verification process.

Legal and Regulatory Disclosure

dbaje may disclose personal data to law enforcement agencies, regulatory authorities, or other competent bodies where required to do so by applicable law, court order, or official government request. In such cases, dbaje will disclose only the minimum data required and, where legally permissible, will notify the affected user in advance.

6. Cookies and Tracking Technologies

dbaje uses cookies and similar tracking technologies to ensure the Platform functions correctly, to remember your preferences, and to gather analytics data that helps us improve the service. By continuing to use the Platform, you consent to the use of cookies as described in this section.

Essential Cookies

Essential cookies are strictly necessary for the Platform to operate. They enable core functions such as session management, authentication, and security checks. These cookies cannot be disabled as the Platform cannot function without them.

Analytics Cookies

Analytics cookies allow us to understand how users navigate the Platform — which pages are visited most frequently, how long sessions last, and where users encounter difficulties. This data is collected in aggregated, anonymised form and is used exclusively to improve Platform performance and user experience. No individual user is identified through analytics data.

Managing Cookies

You can manage or delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Platform. Instructions for managing cookies are available in your browser's help documentation. Deleting analytics cookies does not affect your account data or game history, which are stored separately on dbaje's secure servers.

7. Data Retention

dbaje retains personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, and reporting obligations. As a general rule, account data is retained for the duration of the account's active life plus a period of five years following account closure, in order to comply with financial record-keeping requirements and to resolve any disputes that may arise after closure.

Data that is no longer required for any of the above purposes is securely deleted or anonymised in accordance with industry-standard data disposal practices. If you request erasure of your data under your rights described in Section 9, dbaje will assess the request against its ongoing legal retention obligations and will inform you of the outcome and any applicable retention periods that prevent immediate erasure.

8. Data Security

dbaje applies industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data transmitted between your device and the Platform, access controls limiting internal data access to authorised personnel on a need-to-know basis, regular security audits and vulnerability assessments of Platform infrastructure, and secure server environments with firewall protection.

While dbaje takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. In the event of a data security incident that is likely to result in a high risk to your rights and freedoms, dbaje will notify affected users without undue delay and will take immediate remedial action to contain and resolve the incident.

9. Your Data Rights

You have the following rights with respect to the personal data dbaje holds about you. To exercise any of these rights, please contact our support team at [email protected] with your request and sufficient information to verify your identity:

• Right of access — you may request a copy of the personal data dbaje holds about you, along with information about how it is being processed.
• Right to rectification — you may request that inaccurate or incomplete personal data held about you be corrected or completed without undue delay.
• Right to erasure — you may request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to dbaje's legal retention obligations.
• Right to restriction — you may request that processing of your personal data be restricted in certain circumstances, for example while a correction request is being assessed.
• Right to data portability — where processing is based on your consent or a contract, you may request that dbaje provide your personal data in a structured, machine-readable format.
• Right to object — you may object to processing of your personal data for direct marketing purposes at any time, with immediate effect.

dbaje will respond to all data rights requests within a reasonable timeframe and in any event within 30 days of receipt. Where a request cannot be fulfilled in full due to legal obligations or other legitimate grounds, dbaje will explain the reason clearly and advise on any alternative steps available to you.

10. Children's Privacy

The dbaje Platform is strictly intended for adults aged 21 and above. dbaje does not knowingly collect, process, or retain personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under the minimum age, we will take immediate steps to delete that data from our systems and close the associated account without refund of any deposits made.

11. Third-Party Links

The dbaje Platform may contain references to game providers and payment partners whose own services are governed by separate privacy policies. dbaje is not responsible for the privacy practices of third-party game studios, payment networks, or any other external service whose technology is integrated into or referenced by the Platform. We encourage you to review the privacy policies of any third-party services you interact with, particularly those of your mobile financial service provider (bKash, Nagad, Rocket, Upay) and card network (Visa, Mastercard) when making deposits or withdrawals.

12. Changes to This Privacy Policy

dbaje reserves the right to update or revise this Privacy Policy at any time. When we make material changes, we will update the "Last updated" date at the top of this page and, where practicable, notify registered users via email or in-platform notification. The most current version of this Policy will always be available at /privacy-policy.

Your continued use of the Platform following the posting of any changes to this Policy constitutes your acceptance of the updated Policy. If you do not agree with the revised Policy, please stop using the Platform and contact support to close your account.

13. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how dbaje is handling your personal data, please contact our support team. We aim to respond to all privacy-related enquiries within one Bangladesh Standard Time (BST, UTC+6) business day.

Email: [email protected]